I am writing to you to pass on my compliments of one of your employees Lauren MacRae. I don't usually do this sort of thing but the assistance I have received from Lauren has been far superior to any other property agent I have ever been in contact with and it is directly as a result of her service that my partner and I have been successful in purchasing a property through Eves.

My partner and I are New Zealanders currently living in Hong Kong so searching for properties and making a decision is relatively difficult. I gave up on many agencies as response was non existent and agents showed no interest in our needs.

From first contact Lauren was incredibly responsive, helpful and made the whole process of searching for a property and purchasing pleasant and stress free.

After failing to succeed in our first auction Lauren would proactively update us with properties that came up for sale that she thought we might be interested in and continuously fed us information throughout the due diligence process.

Even following the sale Lauren is going above and beyond to assist us as we go through the settlement process.

I would not hesitate to recommend Lauren to anyone looking for property in the Mount and have already passed on her contact details to friends looking on the area.

I wanted to share my experience with you as we really cannot thank Lauren enough for the service she has given.

Kirsty Howard

Lauren is an outstanding real estate agent - detail orientated, personable, timely, focused and very understanding. We sold our house with a 10 month old and were always accommodated by Lauren and that made the entire process stress free. We had an outstanding result through Lauren's hard work and dedication and we would highly recommend her.

Jane Ritchie

We recently had the pleasure of dealing with Lauren Macrae, regarding purchasing a rental property.
We found Lauren to be a pleasure to work with. Although very professional in her work, Lauren is friendly, honest and communicates well.
Lauren took into account our requirements and followed through providing suitable properties for us to look at. She kept us up to date during the whole process.
We would not hesitate in recommending Lauren as an agent and hope to continue dealings with her in the future.

Brian & Leanne Owen

'Our experience with Lauren MacRae was superb. Lauren was very professional, knowledgeable and helpful, she made the experience of buying our first home enjoyable and easy. I would definitely recommend Lauren to anyone wanting to buy or sell.'

Tom Maule and Gemma Gilbert

'We would just like to say how much we enjoyed working with agent Lauren MacRae.
Her enthusiasm, her helpfulness and efficiency were much appreciated. She found us a fantastic two bedroom unit in a difficult market when we had very limited funds. She never gave up fighting for us.
When asked to find information or perform other tasks she puts many other more experienced agents to shame in the way she gets on with her job and carries it out.
My wife and I would recommend her to anyone looking to sell or purchase real estate. We look forward to working with Lauren again in the future.'

Geoff and Rose Duke

'It has been a true pleasure working with Lauren. My partner and I were hesitant and unsure of the procedures of purchasing a property. Lauren walked us through it with friendly reassurance. She kept us informed at every step and answered our endless questions. Her easy manner and prompt efficiency has made a huge difference to this potentially stressful experience for us. We would not hesitate to recommend her to others. Thank you Lauren, we wish you well in the future.'

Kate Hardwick and Ray Hewlett

'When seeking to buy my current home - purchased in April 09, I had regular meetings and inspections with Lauren MacRae. I found Lauren to be friendly, an attentive listener and a thoroughly professional saleslady. Lauren took a personal interest in my situation endeavouring to show me homes within my specified requirements. Lauren conducted all our meetings with a confident, capable manner and sought help and support when she needed to. I thoroughly enjoyed dealing with Lauren and would highly recommend her to anyone.

Julia Phillips

'We are now well settled into our new apartment and thoroughly enjoying our new lifestyle. It's a great location and provides us with the opportunity to conveniently enjoy all the attractions the Mount has to offer.
We would like to take this opportunity to express our appreciation for your efforts in helping us to locate and successfully negotiate the purchase of our new home. It was at times a challenging process due to the reluctance of the vendor to provide a clear indication of his expectations but we really appreciated your efforts in keeping us fully informed at all times as negotiations proceeded. We especially appreciated the timely and informative manner in which you responded to our questions and the provision of information to help us in our decision making. You were at all times helpful, friendly and professional during our discussions.'

Sharon and John Searle

As a first time buyer I really appreciated the advice and support I received from Lauren. She went out of her way to support me and nothing was a problem. I never ever felt pressured and felt she was honest and up front in her dealings with me. I would recommend Lauren to my friends and family and use her as an agent if I was ever to sell.

Philippa Edwards

Lauren MacRae assisted us in the purchase of our dream beach bach earlier this year.
We found Lauren to be extremely helpful and supportive while negotiating the deal and provided all the relevant information required to ensure the sale went smoothly.
Best of all we always felt we were dealt with honesty and Lauren didn't waste our time (or hers!) by showing us properties which clearly didn't suit our criteria.
I would definitely recommend her as an agent.

Jane and Stephan Van Oosterhout

"We recently had the pleasure of dealing with Lauren MacRae, regarding purchasing a rental property.

We found Lauren to be a pleasure to work with. Although very professional in her work, Lauren is friendly, honest and communicates well.

Lauren took into account our requirements and followed through providing suitable properties for us to look at. She kept us up to date during the whole process.

We would not hesitate in recommending Lauren as an agent and hope to continue dealings with her in the future."

Brian & Leanne Owen

I wish to write a testimonial for Lauren MacRae who recently helped my partner Samuel and myself find our first home.
Lauren began spending a lot of time sending through different homes that she felt we might like. I found this tremendously helpful, as dealing with one agent, rather than several, meant that Lauren got to know us quite well, quickly. Lauren often spent time outside of work hours showing us through properties and I especially appreciated her positive attitude. Lauren is not a pushy agent who makes you feel as though a sale is all she cares about - Lauren instead wants to ensure you get exactly what you are after, no matter how long it takes. While Lauren has a great work ethic and gets things done quickly, she is a very down to earth, relaxed person, who makes you feel at ease and doesn't use sales jargon.
Lauren is one in a million and I would recommend her to anyone buying or selling a home. If we were ever to sell and look for a new home in the future I would definitely ask Lauren for her help. Although I did not know her before, I would now call her a friend. Lauren made the process of buying our first home as fun and stress free as I believe it is possible to do so and I thank her very much for all her efforts"

Rhian Hodgetts